If you have an emergency outside of the Hospitality Desk hours (see everything you need to know doc) contact Shawn Quish at 817-201-4070. Shawn is with Galactic Performance Solutions (our travel partners) and is skilled to help in any type of situation that may arise. He will contact your designated AE Wave Lead if necessary.  
- What if I have other questions?
- First check out the Everything You Need to Know Document to see if your question is answered there. If you have something not listed there, please email Sarah Lundry or Stephanie Leftwich to assist you.

No worries, the hotel will have luggage storage for anyone whose hotel room isn’t available right away upon check in. You can use the lobby restrooms to change and then explore the resort until your room is ready!

You must have a valid passport to travel. If you forget it, you will not be able to travel! NO EXCEPTIONS!!!!

If you or your guest cancels, please email Stephanie Leftwich (stephanie.leftwich@advisorsexcel.com) or call/text 907-723-3005 immediately.

YES! The hotel room is all inclusive so all your meals, snacks and drinks are on the house!  Although AE is picking up the room/tax tab, you will be responsible for any incidentals (extra charges) you put on your room.  The hotel will require a valid credit card at check in so any non-inclusive purchases you charge to your hotel room, you will pay.

Coming soon!

For wave one, we have two departing flights.
- For Flight One departing at 7:00 am, please arrive no later than 5:30 am
- For Flight Two departing at 9:00 am, please arrive no later than 7:30 am

Waves two and three only have one flight each, departing at 7:00 am. Please arrive no later than 5:30 am on your respective wave.

See attached map. Here’s the address: 740 SE Airport Dr, Topeka, KS 66619 Take Topeka Blvd South (towards Forbes Field) Take a left on SE Airport Drive & take this to the terminal. You can park at the Forbes Field Airport Terminal parking lot for free! Advisors Excel is picking up the $5 parking charge. But please make sure to only park inside the area outlined by the blue line.  If full, overflow parking can be found in the red zone.

Yes, it is always a good idea to inform your bank when you travel especially internationally. You don’t want your bank to decline your card because they think it was stolen and used in Mexico!

Each person is allowed to bring one checked bag (this includes golf clubs).  For carryon bags our policy is:

• ONE carryon for the overhead bins PER COUPLE
• ONE small carryon per person to fit under the seat in front of you

This FORM is a great way to make sure you have left your children’s care providers with all the appropriate information they need while you are away.